The result is greater customer satisfaction scores and lots of valuable time saved for the customer support team.” The SolutionĪs a mobile device management (MDM) solution provider, Sand Studio has been in the mobile ecosystem since 2011. AirDroid Remote Support software helps technicians visualize remote issues and guide on-site personnel with clear instructions that phone calls or emails cant. Shiong says, “Instead of the traditional and agonizing way to solve issues through phone support without actually seeing what’s happening on the screen, this new solution will make the entire experience much more pleasant for both sides. The wireless transfer feature of the AirDroid web app lets you transfer bulk data easily. Share the 9-digit connection code to your partner who has downloaded AirMirror.
#AIRDROID HELP INSTALL#
You just install the app on your Android device, install the desktop client on your Mac or PC (or visit AirDroid on the web ), sign in on both devices, and away you go. You can also send files to your friends who are not even nearby. Download and open AirDroid Remote Support app on your mobile device. AirDroid is an app thats available for Android, Mac, PC, and on the web that lets you transfer your data, like photos, music, and more, wirelessly. The CEO of Sand Studio, Anson Shiong, which makes AirDroid Remote Support, explains what this innovation means in the emailed press release. With the help of AirDroid file transfer, you can transfer data between smartphones and laptops, smartphones to smartphones, Android to iOS, or vice versa, and more. This in turn will improve customer satisfaction and long-term retention, not to mention saving a lot of money. For small business owners that can ill afford to make more service calls, it will mean solving problems remotely.